LEGAL STUFF/TERMS & CONDITIONS Designs by Deanna is not legally responsible when a customer asks for a design that happens to be similar to someone else's design, whether it has been seen or not. Please do NOT send me a sample preview of someone else's work therefore it can not hold be at all responsible for "seeing" the other person's web site and/or work. Most times customers will send me their ideas, we create the design, and THEN I find that it was similar in SOME ways to someone else's design. This is not something that I am or will be responsible for. This responsibility falls on the customer to understand that they can not request a design that is so closely to another they have seen on the web, especially one not made by Designs by Deanna. Designs are only uploaded and installed once, if you move domains etc then you would need to purchase the move my site product to have redone. The customer, upon purchasing, agrees to release Designs by Deanna from any fault due to customer requests. To understand better what is to "close" to another designers or web owner's site ... the web site has to be about 50% different than someone else's designs. However, you may request elements that someone else has used because last time I checked birds, topiaries, signs, light posts, curtains, boutique buildings, hanging signs, and columns/pillars were not created by any web designer in this world. Those were all things that came along WAY before the web design world. So you MAY request these things in your design and continue doing so. You may not change or alter our artwork. Please note for custom work we work within a schedule, if you leave it for over 6/12 months to get started there will be a fee of $395. We don't waste any graphics therefore any unused custom designs will be listed as premades to sell. General refund policy We ask that you please choose carefully before making your purchase, as we do not ever give refunds if you simply change your mind or make a wrong selection. Refunds and Chargebacks All designs are sold as seen. No refunds are given on any of our products at any time, even if you decide down the line to cancel your order, we do not accept this. If you decide to do a claim we will fight it all the way and you will have to remove our work from your website asap. I will never give out personal client information to any one. Your identity is protected under privacy laws.